HotJet USA Google Reviews
Steve from the service department is great! Always quick to respond and they stand behind their product.
Hotjet USA is a top-notch establishment! From beginning to end, the purchasing process was easy and very informative. I received more information well in advance before making my final decision. Then to top it all off to go to jetter class with the very same people that helped with the purchasing process. And they were even more friendly and helpful in person than over the phone! I would recommend hotjet USA to any company that is looking at purchasing a hydroscrubbing!!
Harvest Hills Land Management would recommend anyone to buy from this company. There equipment and detail of building them is top notch. The class they do for you to help market your business and learn to operate this machine is unmatched to any other company. If you want the best then buy from the best.Hot Jet USA
best units on the market by far
Hot Jet USA and Power Line Industries went all out on providing top quality hot water jetting equipment, onsite hands on training, and over all experience! Highly recommend and will definitely continue to purchase our Jetting equipment and Total-C drain treatment products in the future.
Recently purchased a Hot Jet II from them and attended the workshop as part of the deal. The entire staff has made the process as smooth as possible. They are quick to respond to questions and concerns. Looking forward to utilizing the knowledge gained in the workshop and turning it into profits!
Amazing experience from their Hydro-Scrubbing Master Training class. All of the Teachers are master of their craft and absolutely believe in their Tech. Can’t wait to get this Hydro-Jet in service and making us an even better plumbing contractor!
Great training, great folk, great program. Don and Mo were my favorites. But all around great job everybody!!
The level of customer service and support through the decision making process all the way to driving it off the lot has been nothing less than exceptional. I have been looking into purchasing a hot jetter for a while and I chose the Hot Jet II for several reasons. Most notably was the way the entire team took the time to set my business up for success. This has been an incredible experience and this tool is the absolute right choice for my sewer/drain line service company. Thank you Hot Jet USA for the phenomenal experience and I look forward to growing my business with your team as my partner.
Great Customer Service and Staff knowledge of equipment. Jetter machine is working out well!
Awesome place and awesome people, it's a great pleasure to work with them. Great products and great services. Thank you
awesome place awesome people and just an over all great environment
Purchased a hot jet couple years ago i've been in business 40 years I must say what a nice experience dealing with this company.
Great training course. Joined it with my husband and I actually learned a lot. Mo and all his staff are outstanding. My husband now owns three of their jetters!
Outstanding company to do business with! Plus great warranty and quality equipment! Thank you
It nice and I learned a lot
Amazing learning experience Mo is the best can’t wait to put everything I learned to work and build the company thanks Hot Jet USA
Excellent presentation and explanation of their products...!!!!
WONDERFUL WORKSHOP!! I learn a lot of good information to improve my services and sales.Super recommend all the team!
Mo and the team at hot jet are some of the best in the industry. They are very knowledgeable and are a contractors manufacture. I have been dealing with Mo for about 7 years now and have bought 4 units for him. I look forward to getting more as we continue to grow. Thank you again Mo for always being hospitable and a great source of information in the industry. I highly recommend if you are in the market to get a system from them and attend their training.
Fantastic customer service.
Bought a hyrdo jeter works great mo thought how to work them and is a gentleman and a scholar great service and quality products
Awesome experience!! Fantastic information
The hospitality was 100%. The equipment was installed in a professional manner. Their knowledge of their equipment was 100%. The hands on training was by far the best part of purchasing HotJets equipment. They are a great company. Thank you HotJetDavid Barron
Great company with great employees and great management! These guys go above and beyond and their trailer jetters and products are amazing quality! The knowledge they all have is remarkable! Anyone that is in the market for a trailer jetter should definitely give Hot Jet USA a call! You won't regret it! Our family owned plumbing company is so happy with ours and we look forward to working with them more in the future!
Everyone that we worked with was helpful. This company cares about their customers, and it shows in their equipment and in the process of deciding what is needed. Hot Jet USA has high-quality equipment and a team. Mo, Don, and Jana to name a few. I experienced a quick response time with all of my questions and concerns.Last, but not least; Hot Jet USA believes in taking care of their customers when they arrive to pick up equipment and training.Thank you, Mo, Don, and the rest of your staff.
The mining company I work for Recently purchased a HotJett 2 unit from the Riverton Utah business. We are in a very harsh environment over 8000ft elevation and sub zero temps. We are dealing with frozen operation lines. In very difficult terrain the HotJett 2 unit has operated beyond our expectations. I highly recommend this company if it has products that meet your needs. Also Jon and Mo were great in getting me trained and out the door. I can't say enough great things about the performance and service from this company.
Great company and awesome customer service! Would highly recommend them, very good quality equipment and products. The class they offer is very informational, amazing experience!
The class was everything I expected and more.Very good attention to detail and all of my questions were answered.The demonstration was very helpful and the Q/A session was needed.Fun class instructors were helpful and made sure we understood everything needed to grow our business.Great job Larry with the sale and delivery 👏 👍 👌Thank youHotjet
Our company recently purchased a new sewer and drain trailer jetter from Hot Jet USA and followed up by receiving full training on using this equipment. The full experience has been wonderful and the entire staff of professionals at Hot Jet USA are eager to share their knowledge about the industry. Johnny's Plumbing & Hydronics highly recommends Hot Jet USA to anyone wanting to get into the sewer and drain cleaning business.
JUST TAKING A MINUTE AND RATING ALL THE CLASS ATTENDEES OVER THE LAST 15 YEARS--- ITS BEEN A BLAST!!!! THANKS FOR ALL THE SUPPORT !!!! HOPE TO GET IN ANOTHER 15 YEARS-- MY KIDS ARE GOING INTO COLLEGE.... 🙂
Working with Hot Jet USA was one of the best business experiences I have ever had. Their attention detail, timely response and hospitality at training should be the standard for businesses everywhere. All the staff are extremely friendly and very easy to work with. As far as the equipment, it is hands down well designed, put together and extremely high quality. Thank you Hot Jet USA for an amazing experience and a great product.
Really surprised at the knowledge basedOn experience to assist me in promotingMy business.I also noticed other attendees interestedOr planning on purchasing a 2nd trailerUnit.Rylie RichmondHDS-Hawaii Drain ServiceLicensed plumberFormer non-union instructor
I was looking on how to expand my plumbing business and services on kauai so I looked into jetting equipment and I made my final decision to choose Hot Jet USA. Not once do i regret my recent purchase I made and I know I won't ever. The best customer service that I've ever experienced. The training that they provide at their facility is above all. Huge thanks to Mo for welcoming me and my family to get to Utah from Hawaii and offering us all the knowledge that we need on the jetting business and to Chester for helping in getting us the equipment we need to expand our business. The rest of the team at Hot Jet USA for all that you guys did for us. I appreciate it alot. I highly recommend Hot Jet USA!!
These guys are the best! Made us feel like family. The class was great and very informational. They're there to help you be successful not just teach you about the jetter. I would give the powerline Industries team a 10!! Such a great experience!
If I could post 100STARS IWOULD! This company and every single employee I have come in contact with from HotJet have been truly AMAZING! I met this group when I was looking for a jetter….. but not just any old jetter I needed to really open up some doors in our service area since we have been in business over 36 years locally owned and operated we have serviced almost 700,000 customers in the Bay Area of San Jose… so we needed to turn heads, get people to recognize our old household name being re-vamped really re-born and so I set out to find the latest and greatest, the newest drain cleaning technology available… and of course the biggest the best and the most value available. After 36 years in the business our friends, our colleagues, our customers and even our competition has learned over the years that this is what we do and nothing less!The minute I seen the hot jet ad I KNEW THIS WAS THE ONE. I immediately picked up the phone and called. I explained to the person I was interested in this hot jet 2 and she connected me directly to the owner. He picked up the call and was so pleasant and so helpful that on on that first phone call we made the deal there was no haggling over pricing there was no gameplaying , No switching, no price haggling, It was just straight direct down to business. I will admit I was a bit shocked and thought to myself hmmm “they sound to good to be true”. And they where… 4 weeks later our customer order jetter was available just as promised and we were scheduling to pick it up in Utah as well as attend the invaluable jetter training program. Since we are a larger company and has already sold this jetter before it arrived I called and asked if I can send you additional trainees the month prior to our Jetter being ready just so that we were ready to go and of course as accommodating as ever they made sure it happened. The Jetter training is superior it is everything from how to use the jetter, how to market the Jetter as well as marketing for your business… and lastly to how to sell customers on this equipment…. Which I will say our jetter basically sells its self..the hot water aspect is the entire deal THIS JETTER LITERALLY SELLS ITSELF… All you have to ask the customer is “”what washes better, hot water or cold water” and boom there you go!! I could go on and on about this amazing jetter but really my review was to commend everyone on the hot jet team for making this entire event amazing your team really work amazing with each other and with your costumers over this last year I really do feel as though we became as a family weather it was flying over to attend the training, or calling hot jet and always receiving a very pleasant person on the line, or calling with questions about service and steve setting up a zoom meeting the next day to walk us through the steps again , very patiently, or Chester volunteering to come to our town for additional tech training, this has been a wonderful experience the entire time it’s been over s year since we purchased our jetter and HOT JET 2 and I don’t know how we survived with out it! And again to Don,Moe, Chester and everyone at hot jet…. You guys are the absolute best in THE PLUMBING/JETTING INDUSTRY.
If you have not had a chance to work with the team at Hot Jet USA - you are missing out. Their VAC & Jet unit is designed with the professional operator in mind and the capacity and features of our unit are far better than any our competition can muster. We are a Hot Jet customer for life. They truly "walk the walk" of customer service at Hot Jet USA. Thanks.
These Guys are the best, They treat everyone with respect and share all there knowledge, If you ever need a jetter you need to contact Chester Or Mo, 110% satisfaction !!!
Great people with awesome customer service.